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Return Policy

If you are dissatisfied with your order for any reason, you can return your items for refund or exchange.  All returned products will be inspected and a determination will be made if eligibility and conforming requirements are met. Alternator, starter or generator(s)  must be in ‘Like New’ condition, not installed and free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals. 

In the event that the alternator, starter or generator(s) you are returning does not meet the requirements described, we will:

  1. Photograph the alternator, starter or generator(s) and packaging, and prepare a detailed summary of our determination as to why the return was denied
  2. The alternator, starter or generator(s) deemed ineligible for return will be returned to you.

Refunds for items returned within thirty days (30 days) of the delivery date will be credited in the same form as the original payment type within thirty days (30 days) after receipt of return.  Refunds after thirty days will come in your email and require you to follow instructions.  Refunds via PayPal will arrive in your email also

  1. Fleet Alternator Starter will allow returns from 30-60 days subject to a 10% re-stocking fee.
  2. Fleet Alternator Starter will allow returns from 60-365 days subject to a 25% re-stocking fee.

The original shipping and handling charges are not refundable.

No component parts may be returned for any reason.  This includes but is not limited to solenoids, drives, brushes, voltage regulators, rectifiers and ball bearings.

Closeout or discontinued items cannot be returned.

Please ship your package in a prepaid, insured, traceable method to the below listed address.  Include the original order number and a reason for the return.

Fleet Alternator Starter will not provide UPS Call Tags or UPS Return Services for returns unless agreed to by Fleet Alternator Starter.

Fleet Alternator Starter
2618  Battleground Ave

Greensboro, NC  27408

TXT 336.298.1070
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